Answering the Call


Answering the Call is a basic awareness level course, providing a broad overview of emergency response and preparedness in New Mexico.  The course is organized into four instructional modules which provide information regarding general concepts of emergency preparedness and response, as well as information regarding the specific roles and repsonsibilities of New Mexico agencies and individuals during a crisis.  The core curriculum is presented by qualified professionals with special training and knowledge regarding emergency preparedness in New Mexico. 

There are four main purposes fo the Answering the Call training:

o        To build statewide capacity for emergency response.o        To ensure that emergency response professional work from the same basic level of understanding, and to “speak the same language”o        To bring all the various response agencies together to gain a better, and consistent, understanding of each other’s roles and responsibilities during an emergencyo        To assist health and medical professionals in meeting national core competencies in emergency preparedness and response.Objectives:1.      Understand the different types and designations of emergencies and disasters, and how emergency response agencies interact.  2.      Recognize the special emergency response considerations related to terrorism. 3.      Understand the key concepts of emergency planning.4.      Understand the roles and responsibilities of hospitals, health systems, and healthcare providers during an emergency.5.      Understand the roles and responsibilities of the New Mexico Department of Health during an emergency.6.      Identify the New Mexico State statures relevant to public health and civil emergencies.  7.      Recognize the psychological and emotional impact of emergencies and disasters, and the basis for crisis counseling.  8.      Describe three different types of emergency communication systems used in New Mexico during emergencies.9.      Understand the function and types of Incident Command Systems used during emergencies.  10.  Effectively communicate with the public and media during an emergency.11.  Access, understand, and use the provided information regarding the recognition and medical treatment of victims of biologic, chemical, explosive, radiological, or nuclear exposure events. 

Developed by:

  • University of New Mexico Health Science Center--Center for Disaster Medicine--Michael Richards, MD, MPA, Laura  Banks, DVM, MPH, Diane Rimple, MD, Christine Brown
  • New Mexico Department of Health--Office of Health Emergency Management--Gayle M. Kenny, RN, MS
  • Southwest Center for Public Health Preparedness & UNM Masters in Public Health Program--Jo Fairbanks, PhD, Wendy Darnell
  • Shaening & Associates--MaryAnn Shaening, PhD, Andrea Poole

Target Audience for AMA CME: Physicians, Nurse Practitioners, Physician Assistants Other Target Audiences: EMS Providers, Nurses, PsychologistsUNM HSC Presenter:  Dr. Laura Banks, Associate Director, UNM Center for Disaster Medicine                             Media: Streaming video and Printed Training Manual


Name: Leslie Scarborough
Phone: 505-272-6272

Center for Disaster Medicine 

2704 Yale Blvd.  SE

Albuquerque, NM 87106

Meta Information
Languages: English
Keywords: public health, New Mexico specific, Critical Response, Emergency Systems training, Border Issues, Planning, Hospitals, Health systems, Communications, Psychosocial, CBRNE, All-Hazards
Target Capabiltities: Respond: Animal Health Emergency Support, Prevent: CBRNE Detection, Common: Community Preparedness and Participation, Respond: Citizen Evacuation and Shelter In-place, Recover: Economic and Community Recovery, Respond: Emergency Operations Center Management, Respond: Emergency Public Information and Warning, Respond: Environmental Health, Respond: Explosive Device Response Operations, Prevent: Information Sharing and Dissemination, Common: Communications, Respond: Isolation and Quarantine, Respond: Mass Care (Sheltering, Feeding, Related services), Respond: Mass Prophylaxis, Respond: Medical Supplies Management and Distribution, Respond: Medical Surge, Respond: On-site Incident Managment, Common: Planning, Protect: Epidemiologic Surveillance and Investigation, Respond: Public Safety and Security Response, Recover: Restoration of Lifelines, Respond: Urban Search and Rescue, Prevent: Law Enforcement Investigation and Intervention, Respond: Triage and Pre-hospital Treatment, Respond: WMD/Hazardous Materials Response and Decontamination, Respond: Responder Health and Safety
Universal Task Listing: Prevent, Protect
Cognative Domain: Knowledge, Comprehension
Copyright Restrictions: Public Domain
Is Product...: Interoptable
Learning Management System Compatability: None
Added: Fri Aug 11 16:16:40 -0400 2006
Last Updated: Fri Sep 29 11:13:28 -0400 2006